Effective Date: 11 October 2026
Welcome to Coverwell India. These Terms & Conditions govern your access to and use of our website, https://coverwellindia.in/, and the purchase of products offered through our website.
In these terms, “Coverwell”, “we”, “our” and “us” refer to Coverwell India, while “you” and “your” refer to any visitor, customer, or user of our website.
By accessing our website, submitting an enquiry, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
Use the website for fraudulent, unlawful, or unauthorised activities.
Submit false, misleading, or incomplete information when placing an order.
Attempt to interfere with the website’s functionality, security, or availability.
Copy, reproduce, distribute, or commercially exploit website content without our prior written permission.
We reserve the right to restrict or suspend access where misuse or a violation of these terms is identified.
2. Products and Descriptions
Coverwell India offers car covers and related products, which may include vehicle-specific or custom-fit options.
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate. However, minor variations in colour, appearance, materials, or presentation may occur due to lighting, photography, display settings, or manufacturing tolerances.
Product images are provided for illustrative purposes unless expressly stated otherwise.
3. Vehicle Compatibility and Custom-Fit Products
Customers are responsible for providing accurate vehicle information when requesting or ordering a car cover.
Please verify the vehicle make, model, year, variant, and any other information requested during the ordering process.
Incorrect or incomplete information may affect product compatibility, fit, manufacturing, or delivery. If you are unsure which product is suitable for your vehicle, please contact our team before placing your order.
Any customisation or vehicle-specific requirements should be confirmed with Coverwell before the order is finalised.
4. Pricing and Product Availability
All product prices, discounts, and promotional offers displayed on our website are subject to change without prior notice, except where applicable law requires otherwise.
Product availability may vary, and we reserve the right to discontinue or modify products.
If an order cannot be fulfilled due to an availability issue, pricing error, or other legitimate reason, we will contact the customer and explain the available options, including cancellation and any applicable refund.
Any applicable taxes, shipping charges, or other fees will be communicated during the ordering process where relevant.
5. Orders and Order Confirmation
When you place an order, you agree to provide accurate and complete contact, billing, shipping, and product-related information.
An order acknowledgement or automated confirmation does not necessarily constitute final acceptance of the order. We may contact you to verify details or clarify product requirements before processing it.
We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, incorrect pricing, product unavailability, or inaccurate order information, subject to applicable law.
If payment has already been received for an order that is cancelled, any applicable refund will be processed in accordance with our refund policy and applicable law.
6. Payment Terms
Payments must be made using the payment methods made available on our website or otherwise communicated by our authorised team.
Orders may be processed after the required payment has been successfully verified.
Customers should ensure that payment information is accurate and that transactions are completed through authorised payment channels.
Coverwell India is not responsible for delays caused by payment service providers, banks, or technical issues beyond our reasonable control. This does not affect any rights or remedies available to customers under applicable law.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines communicated during the purchase process.
Delivery times may vary depending on product availability, customisation requirements, destination, courier operations, weather conditions, and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
If a delivery is delayed, unsuccessful, or returned because of incorrect address details or repeated failed delivery attempts, we may contact the customer to arrange the next steps.
For further information, please refer to our Shipping Policy, if available on our website.
8. Cancellation, Returns, and Refunds
Order cancellations, returns, exchanges, and refunds are governed by our applicable cancellation and refund policy, which should be read together with these Terms & Conditions.
Products made to order, customised, or manufactured for a specific vehicle may be subject to special return or cancellation conditions where legally permitted. Any such conditions should be communicated clearly before purchase.
If a product is damaged, defective, incorrect, or materially different from what was ordered, customers should contact us promptly with their order details and supporting photographs, where applicable.
Nothing in these terms excludes or limits any consumer rights or remedies that cannot lawfully be excluded or limited under applicable Indian law.
9. Product Care and Proper Use
Customers are responsible for following the product-specific care, cleaning, storage, and usage instructions provided with their car cover.
Improper installation, unsuitable usage, incorrect storage, failure to follow care instructions, or use in conditions beyond the product’s stated capabilities may affect performance and durability.
Customers should ensure that the vehicle and cover are suitable for use together and follow any instructions provided for safe application and removal.
Any product-specific warranty or performance commitment will be governed by the applicable warranty terms communicated at the time of purchase.
10. Intellectual Property
All content on this website, including text, photographs, graphics, logos, product descriptions, design elements, and other materials, is owned by Coverwell India or used with appropriate permission, unless otherwise stated.
You may access and use the website for personal and lawful shopping purposes.
You must not reproduce, republish, modify, distribute, or commercially exploit website content without prior written permission from the relevant rights holder.
11. Third-Party Services and Links
Our website may include links to third-party websites or use external services, including payment gateways, delivery partners, and technology providers.
These services may be subject to their own terms, conditions, and privacy policies.
We do not control third-party websites and are not responsible for their independent content or policies. This does not limit any obligations or liabilities that apply to Coverwell under applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Coverwell India shall not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
We do not guarantee that the website will always be uninterrupted, error-free, or available without technical issues.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited. Nothing in this section limits a customer’s statutory consumer rights.
13. Privacy and Personal Information
Personal information submitted through our website will be handled in accordance with our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, store, and share information related to enquiries, orders, payments, and deliveries.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our products, business practices, website features, or legal requirements.
The revised version will be published on this page with an updated effective date. Your continued use of the website after an update will be subject to applicable law and the revised terms.
Changes will not override any mandatory legal rights or protections applicable to existing transactions.
15. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any dispute arising from the use of this website or the purchase of our products will be addressed in accordance with applicable Indian law and the dispute-resolution mechanisms available to the parties.
Nothing in this section prevents a consumer from approaching a competent consumer commission or other authority where permitted by law.
16. Contact Information
For questions about these Terms & Conditions, orders, products, or related concerns, please contact us using the details below.
Coverwell India
Address: JE-12, Khirki Extension, Malviya Nagar, New Delhi, Delhi – 110017, India
Email: rajesh_saigal@coverwellindia.in
Phone: +91 98100 55468
Website: https://coverwellindia.in/
We will review and respond to customer enquiries in accordance with our applicable policies and legal obligations.